Virtual assistance is a popular concept in the offshore outsourcing industry. Businesses are increasingly waking up to realize the immense potential of virtual assistance and adopting the same in their proceedings.
Virtual assistants are off-site employees that provide web based technical or administrative support services to clients. They conduct all their transactions electronically though online mediums and deliver services efficiently. There are plenty of service providers located in offshore countries that offer virtual assistance services. Here are some things that you would benefit from.
You Pay Hourly Rates
With virtual assistants you don't need to worry about paying for all the time that is not spend on work (like in case of full time employees) Virtual assistants bill their hours for the amount of work they have completed. This way you don't have to pay for any phone calls, late arrivals, holidays, sick leaves or lunch breaks. For people who need very high value for their money, virtual assistance is the best bet.
More Control of Things
You can hire virtual assistants on contractual agreements where you can set forth your needs and requirements very clearly. They can either agree to do it or not do it. The best thing about contractual agreements is that you can terminate the services after the designated time if you are not happy with the deliverables, something that is not as easy with full time employees.
Virtual assistants are industry professionals who have considerable experience in their area of work. In fact, they would have already handled the kind of project you want to outsource to them. So they would have significant expertise of the same and employ their skills on your work as well.
Virtual assistants, especially those from offshore continents charge only a fraction of the rate that you would otherwise have to pay your actual in-house employees for the same work. In fact, you don't have to hire all the services from the same VA. If you think a particular service is priced too high, then you can hire someone else for the same.
Check out the Portfolio
Before hiring a virtual assistant for your projects you can check their previous work records to get an idea about their working style. If you need someone for web design services, make sure you take a look at their portfolio and the kind of websites they have built in the past. Similarly, for administrative services you can talk to their previous clients and get to know their working style. It is very important to know their skills and experience before you sign them on for a job.
Freedom from Fringe Benefits
Because the services are hired virtually, you are not liable for any comp insurance or payroll taxes associated with regular employees. Virtual assistants are independent professionals or staff of an outsourcing company. You can either hire them for ongoing work or on per-project basis. This means you can get superior work and that too without any additional liabilities. You are free to terminate the services after the contract and wouldn't have to go through the formalities of resignation etc.
Maneet Puri is the managing director of LeXolution IT Services, a premier IT outsourcing company based in India. His company provides a range of business support and administrative support services like virtual assistance, data processing services and web data extraction.
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